Last updated: 21 October 2026
On this page zycroix explains which information reaches us when you open zycroix.com or write to us, what we do with it, how long it stays with us and whom you can ask about it.
1. Controller and scope of this policy
zycroix, located at 14 Kingsway Wharf, Swansea SA1 3RD, United Kingdom, is responsible for the processing of personal data described here, on every page of zycroix.com and in the correspondence that follows from it. Questions about this notice can be sent to hello@zycroix.com or put to us on 01792 410386.
2. Rights of data subjects
You have the right to access the personal data we hold about you, to have it corrected or deleted, to restrict its processing, to object to processing based on legitimate interests and to receive your data in a portable format. Consent can be withdrawn at any time.
A message to hello@zycroix.com or a letter to our postal address is enough to use any of these rights. To make sure that information reaches the right person, we may ask you to confirm who you are, and we reply within the period the law sets.
Besides contacting us, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator.
3. Data we collect
Each time a page is requested, the server notes the address of the requesting device, the date and time, the page and the browser that asked for it. These entries are needed to deliver the page, to keep the site stable and to trace faults, and they are removed after a short time.
Writing to us by email or through the form means that your contact details and the content of your message reach us. We use them to understand your request and to answer it, and we ask only for what a reply requires.
4. Data security
Technical and practical safeguards protect the data we hold against loss, alteration and access by people who are not entitled to it. Where your browser supports it, the connection to this website is encrypted.
Even careful protection cannot make data transfer over open networks entirely safe, and we do not promise absolute security. Internally, only those dealing with your request have access to the correspondence.
5. Why we process data
The information described here serves a limited set of purposes: running zycroix.com without faults, answering your questions, preparing offers or agreements and meeting the duties that come with running a business.
Each use of data has a ground of its own: your consent, a contract or the talks that lead to it, an obligation we have to meet, or our legitimate interest in running this site securely. You are free not to give us details, but without them an answer may not be possible.
6. Storage periods
We keep personal data only as long as it is needed for the purpose it was collected for, or as long as statutory retention periods require. After that it is deleted or the reference to a person is removed.
Technical log entries are deleted automatically after a short time. Enquiries and the correspondence that follows are kept while they may still be needed, and documents covered by tax or commercial law for the statutory period.
7. Service providers and transfers abroad
Personal data is not sold. Only the providers that host this website and run our email see it, and they act on our instructions under a written agreement; public bodies receive it only where we are obliged to disclose it.
Some of these providers may process or store data outside our own country. Where that happens, we make sure that the transfer rests on the safeguards that data protection law provides for such cases.
8. Cookies and browser storage
This website uses only technically necessary storage. We do not set advertising cookies, and no analytics service records how you move through our pages or links your visit to other websites.
Your browser shows which entries this website has left, lets you remove them and can refuse new ones. If you block the entries the pages need, some functions of the site may stop working as intended.
9. Amendments to this notice
This policy is revised when our processing or the applicable rules change. The current text is always available here, and the date at the top of the page shows when it was last amended.
Changes are not announced one by one, so it is worth looking at this page from time to time. If a change affects processing that rests on your consent, we ask for that consent again first.